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Effective Communication Skills Training

Effective Communication Skills Training
(HRD Corp Claimable)

Effective communication is essential for success in every business. It promotes teamwork, increases productivity, and decreases misunderstandings among team members. Employees can improve their communication skills to develop stronger connections, manage conflicts and issues more efficiently, and contribute to a more positive work environment.

Emagine Edu Consultancy specializes in Occupational Safety and Health (OSH) training, with Effective Communication Skills training being one of our signature programs. Our training focuses on providing participants with the required tools, tactics, and strategies for effective communication in a variety of  real-life circumstances. Our courses are designed to meet industry standards, ensuring that participants acquire relevant knowledge and skills that are recognized across all sectors.

Our one-day Effective Communication Skills Training course is meticulously designed to offer participants with a thorough understanding of communication tools, techniques and practices. The training consists of key topics including verbal and nonverbal communication, active listening, resolution of conflicts, and presentation skills. Participants will also engage in practical exercises and role-playing scenarios to apply what they have learned in actual-life situations.

By the end of the course, participants will acquire the skills required to communicate clearly and effectively, leading to increased collaboration and understanding within their teams.

This training is suitable for a range of professionals, including:

  • Team Leaders and Managers: Individuals responsible for leading teams and facilitating communication among team members.

  • Customer Service Representatives: Employees who interact directly with clients and need to communicate effectively to address their needs.

  • Sales and Marketing Personnel: Professionals who must convey messages persuasively to customers and stakeholders.

  • Human Resources Professionals: Employees involved in facilitating communication between management and staff.
     

Upon successful completion of the training, participants will receive a Certificate of Attendance.

We offer Effective Communication Skills Training courses across Johor Bahru, Melaka, Kuala Lumpur, and Penang. All our courses are  HRD Corp claimable.
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Frequently Asked Questions (FAQs)​
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  1. Is this Effective Communication Skills Training HRD Corp claimable?
    Answer: Yes, this Effective Communication Skills Training is HRD Corp claimable under the SBL Khas Scheme.

     

  2. Do you offer in-house training or public training?
    Answer: We provide in-house training tailored to meet the specific needs and requirements of clients.

     

  3. Is there a minimum number of attendees required for the Effective Communication Skills in-house training?
    Answer: Yes, we typically require a minimum of 5 participants, with a maximum of 25 participants for an optimal class size that ensures effective learning.

     

  4. What if I only have 1 or 2 employees interested in this training?
    Answer: If you have only 1 or 2 employees, you can either gather a minimum of 5 participants to arrange an in-house session or consider looking for public training options offered by other providers.

     

  5. What will participants learn in this training?
    Answer: Participants will learn both theoretical and practical aspects of effective communication, including verbal and non-verbal communication techniques, active listening, conflict resolution strategies, and effective presentation skills.

     

  6. How can Effective Communication Skills training benefit our organization specifically?
    Answer: This training enhances teamwork, improves customer interactions, and fosters a positive workplace environment, ultimately leading to better organizational performance.

     

  7. What topics will participants cover during the training?
    Answer: Participants will learn key communication skills, including verbal and non-verbal communication, active listening, conflict resolution, and effective presentation techniques.

     

  8. Can we customize the training content to fit our organization's specific challenges?
    Answer: Absolutely! We offer customizable training options that allow us to address your organization’s unique challenges and objectives.

     

  9. How long does the Effective Communication Skills training last?
    Answer: The course is a 1-day program that covers both theoretical knowledge and practical applications. A more comprehensive 2-day training can be arranged for groups of more than 25 participants.

     

  10. What will I receive upon completing the Effective Communication Skills training?
    Answer: Participants will receive a Certificate of Attendance upon successful completion of the course.

     

  11. I have more questions. How can I contact you?
    Answer: Feel free to reach out to us via 018-209 1168 or info@emagineedu.com.my, and we’ll be happy to assist you.

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Effective Communication Skills Training

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